CCTV Operator - Command Center
Company: Disability Solutions
Location: Dallas
Posted on: May 3, 2024
Job Description:
Job Summary COMMAND CENTER OPERATORECAM SECURE (a GardaWorld
Company) is the pioneer and industry leader in the manufacture of
outdoor video surveillance equipment and video monitoring for over
20 years. Video monitoring is one of the most important investments
a company can make to protect assets, employees, and customers. We
are an established, stable and busy company poised for rapid
growth.Job Title: CCTV OperatorLocation: Dallas, TXEnvironment:
Office - NOT A SECURITY JOBPay Rate: $20 / hour (Grave / Swing
shifts only, must be available weekends)The Role:As an ECAMSECURE
Command Center Operator, you will be our best in-house monitor
detective. Serving as the first point of contact for all incoming
field and customer calls, our operators monitor our equipment
Nationwide to make sure it deters, detects, analyzes, and responds
successfully.What We're Looking For:
- An expert at processing high call volumes
- Monitor alarm signals and respond on the spot
- A quick Trouble shooter and Problem-solver
- Work Independently and have dependable work ethic
- Have the ability to see things other people miss
- Sit for long periods in front of the computer-and it doesn't
bother you
- Think quick on your feet while calling clients, law enforcement
and other rapid response entities.
- Observe and report what just occurred in a timely manner
- Handle Incoming and outgoing phone calls from clients,
employees and vendors
- Able to Input data into our systems for documentation and
follow-up, if necessary
- Monitor and update systems with employee and client
information
- Have the ability to self-manageWhat You'll Need to Bring to the
Table:
- 1-year customer service or call center experience required
- A GED or High School or higher
- Be well organized with a strong attention to detail
- Above average computer talents and strong typing skills
- Excellent phone communication
- Security Experience like CCTV monitoring is helpful, but not
required
- Gaming Experience could be a good asset
- Ability to manage long periods in front of the computer-very
important
- Pass all hiring requirements, including background, drug
test
- A big smile and a sense of humor
- ACE license is great--but we will work to supply What Makes Us
Smile at ECAM:
- Great medical, dental, vision insurance
- Flex Spending Accounts
- 401K match!
- Generous PTO
- Perks at Work and other Company Discounts
- We enjoy promoting from within the ranks!ECAMSECURE, a
GardaWorld Company does not discriminate in employment on the basis
of race, color, religion, sex (including pregnancy and gender
identity), national origin, political affiliation, sexual
orientation, marital status, disability, genetic information, age,
membership in an employee organization, retaliation, parental
status, military service, or other non-merit factor.
Keywords: Disability Solutions, Irving , CCTV Operator - Command Center, Other , Dallas, Texas
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