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Technology Support Technician

Company: VirtualVocations
Location: Mesquite
Posted on: November 7, 2024

Job Description:

A company is looking for a Technology Support Technician to provide technical support and resolve issues with technology products and applications.



Key Responsibilities

Provide level 1 and basic level 2 technical support for hardware and software issues
Document problems, service requests, and resolutions in the incident management system
Perform setup and maintenance of computer systems, including hardware and software installations


Required Qualifications

Associate's Degree in Computer Science, CIS, or related field, or equivalent work experience
2 years of IT experience in a support or operations environment with PC or client/server platforms
2 years of experience using a PC or company information system
Preferred Bachelor's Degree in Computer Science, CIS, or related field
1 year of IT experience in the retail industry is preferred

Keywords: VirtualVocations, Irving , Technology Support Technician, IT / Software / Systems , Mesquite, Texas

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