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Claims Issue Resolution Coordinator

Company: VirtualVocations
Location: Grand Prairie
Posted on: November 7, 2024

Job Description:

A company is looking for a Claims Issue Resolution Coordinator II to handle complex investigations and resolutions related to warranty and liability issues involving contractors.



Key Responsibilities

Initiates investigations of reported issues and records findings in internal systems
Analyzes contractual obligations and recommends resolution actions based on findings
Maintains communication with clients, contractors, and insurance carriers regarding complex issues


Required Qualifications and Education

Bachelor's degree in business administration, management, construction, or related field
Two years of experience as an Issue Resolution Coordinator I or in a customer service environment
Experience with multi-line adjusting, particularly in property/liability contexts
Ability to analyze and interpret contract terms and insurance principles
Advanced computer skills and proficiency in relevant software

Keywords: VirtualVocations, Irving , Claims Issue Resolution Coordinator, Other , Grand Prairie, Texas

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