Field Service Representative
Company: Schneider Electric
Location: Arlington
Posted on: November 14, 2024
Job Description:
Great people make Schneider Electric a great company.
-Schneider's Field Service Representatives play an impactful role
within the organization - collaborating with customers, team
members and third-party partners to perform assembly, startup,
diagnostic, repair and preventive maintenance on both Company and
third-party manufactured equipment in a variety of dynamic
environments. They are problem solvers. They are customer focused.
- They are passionate about the work they do. They are the future
of Schneider Electric! - Is this you? -We are proud to offer all
Field Service Representatives with direct product training and
training on all digital and physical tools associated with their
work. - Schneider Electric provides service vehicles, tools,
uniforms, mobile devices, and laptops for daily professional use. -
-This opportunity is based in the Dallas, TX area with a flexible
work schedule with 40-hour guarantee (+Overtime). - This position
has on-call responsibilities as well as overnight and out of state
travel as needed. -This Field Service Representative position will
be within our U.S. Services business, specifically our Secure Power
team. Our Secure Power team focuses on servicing critical data
center equipment. We are the OEM (Original Equipment Manufacturer)
service provider for APC (American Power Conversion) / MGE /
Schneider Electric equipment. -As a Field Service Representative, a
typical day for you might include:
Pre-site, startup, repair, preventive
maintenance, and field modification of equipmentProblem solving
with customers, electricians, sales partners, technical support,
District ServiceCompletion of field service reports, expense
reports, preventive maintenance, and startup data sheetsManager
and/or Regional Service Director to resolve complex escalated
issuesContinuous learning and training on various products both in
the field and in the classroom -On some days, you may even:
Travel throughout the region for
local customer support or even countrywide travelAssist the Field
Project Manager on larger system startups Act on behalf of the
District Service Manager to resolve operational issues as required
This may be the next step in your career journey if you have:
An Associate degree, vocational
education, or similar experience in electronics, electrical theory
or similar desirable discipline or military training.Solid
understanding of Electrical Theory and 3-phase power. Electrical
experience up to 480v.Understand the principles of AC and DC power
and various AC and DC supply circuit components.Repair and
installation experience with UPS (desired).Experience with
batteries - VRLA/Li-ion (desired).Prior Field Service
experience.Ability to operate a motor vehicle in the US without
restriction.Skilled at utilizing electrical testing and diagnostic
equipment. Experience reading and interpreting schematics,
drawings, and theory of operation manuals.The ability to write
service reports, correspondence, procedures, effectively present
information and respond to customer questions.The capacity to move
service equipment weighing up to 50 pounds. -"This role requires
the candidate to drive a vehicle or combination vehicle and trailer
with combined gross vehicle weight rating > 10k lbs. - As a
result, they are subject to USDOT regulations and once onboarded,
the SE Vehicle Regulatory Compliance officer will initiate the
process." -What we have for you:Within your first 180 days, you'll
experience a unique, team-oriented welcome with in-person training
in our brand-new state-of-the-art training facility in Dallas, TX
with all expenses paid. Upon return from each two-week on-site
training session, you'll be paired with a local area mentor to
receive on-the-job training for four weeks and continue your
onboarding journey with us. -Hear from one of our Field Service
Representatives who loves her job and working with her customers! -
- - - -Schneider Electric offers an inclusive benefits package to
support all of our employees such as flexible work arrangements,
paid family leaves, 401(k) + match, well-being programs, holidays &
paid time off, military leave benefits, and more. Learn more about
working with us: -Let us learn about you! Apply today. -You must
submit an online application to be considered for any position with
us. This position will be posted until filled. -Looking to make an
IMPACT with your career?When you are thinking about joining a new
team, culture matters. At Schneider Electric, our values and
behaviors are the foundation for creating a great culture to
support business success. We believe that our - IMPACT values -
Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts
with us.IMPACT is also your invitation to join Schneider Electric
where you can contribute to turning sustainability ambition into
actions, no matter what role you play. It is a call to connect your
career with the ambition of achieving a more resilient, efficient,
and sustainable world.We are looking for IMPACT Makers; exceptional
people who turn sustainability ambitions into actions at the
intersection of automation, electrification, and digitization. We
celebrate IMPACT Makers and believe everyone has the potential to
be one.Become an IMPACT Maker with Schneider Electric - apply
today!---36 billion global revenue+13% organic growth150 000+
employees in 100+ countries#1 on the Global 100 World's most
sustainable corporations - -You must submit an online application
to be considered for any position with us. This position will be
posted until filled. -Schneider Electric aspires to be the most
inclusive and caring company in the world, by providing equitable
opportunities to everyone, everywhere, and ensuring all employees
feel uniquely valued and safe to contribute their best. We mirror
the diversity of the communities in which we operate, and
'inclusion' is one of our core values. We believe our differences
make us stronger as a company and as individuals and we are
committed to championing inclusivity in everything we do. This
extends to our Candidates and is embedded in our Hiring Practices.
- -You can find out more about our commitment to Diversity, Equity
and Inclusion and our DEI Policy -At Schneider Electric, we uphold
the highest standards of ethics and compliance, and we believe that
trust is a foundational value. Our Trust Charter is our Code of
Conduct and demonstrates our commitment to ethics, safety,
sustainability, quality and cybersecurity, underpinning every
aspect of our business and our willingness to behave and respond
respectfully and in good faith to all our stakeholders. You can
find out more about our Trust Charter -Schneider Electric is an
Equal Opportunity Employer. It is our policy to provide equal
employment and advancement opportunities in the areas of
recruiting, hiring, training, transferring, and promoting all
qualified individuals regardless of race, religion, color, gender,
disability, national origin, ancestry, age, military status, sexual
orientation, marital status, or any other legally protected
characteristic or conduct. - - -
Keywords: Schneider Electric, Irving , Field Service Representative, Other , Arlington, Texas
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