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Patient Service Resolution Representative

Company: VirtualVocations
Location: Mesquite
Posted on: November 8, 2024

Job Description:

A company is looking for a Patient Service Resolution Representative to handle patient billing inquiries and provide excellent customer service.



Key Responsibilities:

Manage incoming and outgoing calls, emails, and correspondence related to billing issues
Research and resolve patient billing issues while maintaining compliance with policies and regulations
Document customer interactions and trends for further analysis and liaise with collections as needed


Required Qualifications, Training, and Education:

1-2 years of customer service experience, preferably in a healthcare setting
High school diploma or equivalent
Experience in a call center or with medical insurance/billing is helpful
Knowledge of medical insurance terminology
Basic understanding of ICD-10 and CPT coding is a plus

Keywords: VirtualVocations, Irving , Patient Service Resolution Representative, Sales , Mesquite, Texas

Click here to apply!

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