Manager Information Services - IM Enterprise Service Mgmt

Company: Christus Health
Location: Irving
Posted on: April 5, 2025

Job Description:

Description
Summary:

The Manager Information Services will manage the implementation, support, lifecycle management and strategy for content within the designated programs. The Manager will assist with the following:

• Train, mentor, and coach IS associates, as well as lead projects and initiatives as assigned.
• Apply strong knowledge of healthcare operations, proven communication, problem-solving, critical thinking, and management skills to guide design, development, and deployment of critical systems.
• Drive continual process improvement in the delivery of application services throughout CHRISTUS Health.
• Maintain knowledge of current and emerging trends in healthcare technology, actively seeking information to stay abreast of best practices, application solutions and services, striving to incorporate innovation in a practical, cost-effective manner.
• Ensure that areas of responsibility and projects are within scope and where applicable. Responsibilities:
  
  
  • Monitors, manages, and reports day-to-day operations to the System Director to support efficient and effective planning for resource utilization and prioritization of the body of work for which IS is accountable and responsible.
  • Successfully manages a full workload across multiple-projects, while leading a team of assigned associates.
  • Recruits, onboard, train, mentors, and develop direct reports to deliver high quality services.
  • Conducts performance reviews for assigned direct reports.
  • Manage assigned associate's time and attendance/payroll.
  • May be required to travel to perform duties.
  • May be required to work outside of normal working hours.
  • May be required to work long hours during critical problems or implementations.
  • Other related duties as assigned.
    
    Requirements:
    
    Education/Skills
    
    
    • Bachelor's Degrees in Computer Science, Management Information Systems, business or related field
    • Financial skills related to budgeting, forecasting, and managing multi-million-dollar departmental budgets.
    • Strong knowledge of major healthcare information system(s).
      
      Experience
      
      
      • 3+ years of experience in Information Technology leadership role.
      • Experience in providing and managing customer support in a highly matrixed organization.
      • Ability to work on multiple and complex projects.
      • Ability to consistently demonstrate positive communication style, strong critical thinking skills and a creative and collaborative approach to problem solving required.
      • Adaptable and flexible style, ability to work if dynamic environment.
      • Excellent written and oral communication skills including presentation skills.
      • Excellent resource management including resource projection and budgeting skills.
      • Ability to work in a collaborative way across a diverse, geographically, and culturally, organization.
        
        Work Type:
        
        Full Time
        
        

Keywords: Christus Health, Irving , Manager Information Services - IM Enterprise Service Mgmt, Executive , Irving, Texas